Copy Right

All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website is the property of  MarketMerchantNG.com. (collectively, “Content”), belongs exclusively to this web MarketMerchantNG.com. or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by MarketMerchantNg, without MarketMerchant’s express prior written consent. The use of data mining, robots, or similar data gathering and extraction tools on MarketMerchantNG.com. as well as the use of MarketMerchant’s trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. The collection, arrangement, and assembly of all content on this site (the “Compilation”) belong exclusively to MarketMerchantNG.com.. You may not use MarketMerchant’s Content or Compilation in any manner that disparages or discredits MarketMerchantNG.com. or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the “Software”) is the property of MarketMerchantNG.com. and/or its Software suppliers. The Content, the Compilation and the Software are all protected under state, national and international copyright laws. All rights not expressly granted are reserved by MarketMerchantNg. Violators will be prosecuted to the full extent of the law. MarketMerchantNG.com. recognizes and respects all copyrights and trademarks. As such, any usage of television, motion picture, music, and film festival or other names or titles have no connection to MarketMerchantNG.com. and are the sole property of the copyright or trademark holders.

It is the policy of MarketMerchantNG.com. to take appropriate action where necessary to uphold and recognize all relevant State, Federal and International laws in connection with material that is claimed to be infringing any trademark, copyright, patent and all or any other Intellectual Property laws. If you are an intellectual property rights owner and you believe that MarketMerchantNG.com. sells, offers for sale, or makes available goods and/or services that infringe your intellectual property rights, then send the following information in its entirety to MarketMerchant@gmail.com

 

Information required

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed;
  2. A description of the allegedly infringing work or material;
  3. A description of where the allegedly infringing material is located on the site (product(s) URL);
  4. Information reasonably sufficient to allow us to contact you, such as your address, telephone number and e-mail address;
  5. A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law;
  6. Identification of the intellectual property rights that you claim are infringed by the Website (e.g. “XYZ copyright”, “ABC trademark, Reg. No 2596118. , registered 1/1/2015”,etc);
  7. A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed.

 

Termination and Effect of Termination

In addition to any other legal or equitable remedies, MarketMerchantNg.com.  may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the site and MarketMerchantNg.com. shall, in addition to any other legal or equitable remedies, immediately revoke all password(s), and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

Disclaimer and Limitation of Liability

EXCEPT AS OTHERWISE PROVIDED IN THE STANDARD TERMS OF SALE THAT GOVERN THE SAME OF EACH PRODUCT ON THIS SITE, THIS SITE, THE PRODUCTS OFFERED FOR SALE ON IT AND THE TRANSACTIONS CONDUCTED THROUGH IT ARE PROVIDED BY MARKETMERCHANTNG.COM. ON AN “AS IS” BASIS. MARKETMERCHANTNG.COM. MAKES NO PRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE EXCEPT AS PROVIDED HERE TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MARKETMERCHANTNG.COM.  DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY, AND SYSTEM INTEGRATION. THIS SITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. MARKETMERCHANTNG.COM. DOES NOT WARRANT THAT THE CONTENT WILL BE UNITERRUPTED OR ERROR FREE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARKETMERCHANTNG.COM. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO,INDIRECT INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MARKETMERCHANTNG.COM. TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO MARKETMERCHANTNG.COM. DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO MARKETMERCHANTNG.COM. LIABILITY.

 

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. MarketMerchantNg reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

 

Typographical Errors

While MarketMerchantNg strives to provide accurate product and pricing information, pricing or typographical errors may occur. MarketMerchantNg cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, MarketMerchantNg shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is miss-priced, MarketMerchantNg may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

 

Pricing in Different Currencies

Pricing of products sold by Market Merchant is based upon figures calculated in Nigeria Naira (NGN). Prices displayed in other currencies are converted from Nigeria Naira according to the most up to date conversion rates. Due to fluctuating currency values, prices displayed in non Nigeria denominations of currency on the Site, other than on the individual product page, may not be the most current. Areas of the Site where non Nigeria denominations of currency might be inaccurate include, but are not limited to, promotional banners, promotional pages, and information on product category pages. The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to MarketMerchantNg, excluding shipping.

 

Using our customer care service

At MarketMerchantNg we are always here for our customers and will do our best to resolve all issues to customer’s satisfaction in a polite, professional and amicable way. Thus, we will not tolerate any unacceptable or unreasonable behavior towards our Customer Service Team members.

Unacceptable behavior directed towards Customer Service staff or MarketMerchantNg may, for example, include but not be limited to any of the following:

-Aggressive, abusive and threatening behavior. Examples include: any and all direct or implied threats on any communication channel; intimidating language; personal and verbal abuse; sexist, racist, homophobic, or derogatory remarks; rudeness; inflammatory statements; swearing; and unsubstantiated allegations.

-Persistently making habitually demanding or vexatious complaints, despite the matter having been fully addressed; similarly, repeating complaints persisting despite reasonable and fair solutions being offered in accordance with our policies.

-Asking, expecting or demanding staff to breach established company policy guidelines, e.g. refund amount, time-frame, special compensation, etc.; similarly, seeking an unrealistic outcome beyond the scope of our own policies and procedures. By default, the refund amount cannot exceed the original order amount paid to MarketMerchantNg

-Repeatedly changing the nature (or focus) of a complaint or the desired outcome, part way, after a formal response has been provided.

-Excessive number of complaints compared to the total purchase value history. Including opening an excessive number of Live Chat or tickets.

For such behavior, complainants may be advised and formally notified of the following:

-Their language is considered offensive, abusive, threatening, and wholly unacceptable.

-They must refrain from using such language, intimidation, and threats.

-There will be no further exchange of correspondence on the matter if they persist with this behavior.

– MarketMerchantNg reserves the right to no longer accept orders from the customer in the future without further notice.”

 

MarketMerchantNg Complaint Escalation Process

This process applies strictly to Customer Service issues. For separate legal issues such as copyright, please refer to our legal window here:

If the customer is dissatisfied with the solution offered by our Customer Service, the customer may contact our Customer Service Supervisor by sending us an Email: marketmerchantng@gmail.com

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